Refund & Cancellation Policy

This policy explains how refunds and cancellations work for purchases on Did You Act Chinese Today?, operated by HEDLEYBROOK LTD. All payments are processed securely by Stripe.

1. Digital goods

Single fortune readings are digital goods delivered immediately. Because the content is generated and delivered instantly, these purchases are generally non-refundable once the reading has been generated. If a reading fails to generate due to a technical error on our side, we will re-deliver it or refund that purchase.

2. VIP memberships

• You can cancel your VIP membership at any time from your account. Cancellation stops the next automatic renewal; you keep access until the end of the current paid period.
• If you are charged for a renewal you did not intend and contact us within 14 days, and you have not substantially used that period's credits, we will review your request and may issue a refund.

3. How to request a refund

Email [email protected] with your account email and the approximate date and amount of the charge. We aim to respond within 1–2 business days. Approved refunds are returned to your original payment method via Stripe.

4. Contact

HEDLEYBROOK LTD — registered in England and Wales (Company No. 17183241).
Registered office: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.
Email: [email protected] · Phone: +44 7599375916